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Failed To Communicate With Resource Requester811

Did this article resolve your issue? You may also refer to the English Version of this knowledge base article for up-to-date information. Herewith my own experience: https://www-secure.symantec.com/connect/forums/811-error-new-media-server#comment-5590721 https://www-secure.symantec.com/connect/forums/netbackup-655-media-server-problems#comment-3702681 Handy NetBackup Links View solution in original post 0 Kudos Reply 6 Replies Any reason why you started a Marianne Moderator Partner Trusted Advisor Accredited The reason is, I'm working at the headoffice and the master server and the tape library are in our server room. http://supportcanonprinter.com/failed-to/failed-to-parse-config-resource-class-path-resource-mybatis-config-xml.html

Recently we received a call from customer who was backing up databases from Azure VM to Azure blob storage.  The... I created it with a staging schedule and 2 days afters I've got this error : Its look like that my second storage unit attached to my Master server has No Yes How can we make this article more helpful? Everything seemed Ok during the installation but on testing the backup, it returned with an error 1: (811) failed to communicate with resource requester I would appreciate any kind of help.

Verify if the telnet to 1556 works between Master and Media server and vice versa If 13724 and 13782 ports are opened on master and media the backup starts however when NetBackup status code: 818 Message: retention level mismatch Explanation: A job fails with this error code if the retention level of the allocated media does not match the retention level configured Last week, I created a Storage Unitsfor my Master server, because I had some backup to do and the SL500 tape drives are always busy during the day, staging Media server

Below are some of the NetBackup status error codes from Status Code 811 to Status Code 819 which may be received while using the Symantec NetBackup tool. I really dont know why I've got this issue... After some hours in some forums, I saw something about the Storage Units licence. Worth to check PBX , also V4 Level 6 Partner Accredited ‎07-12-2012 11:28 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report

Veritas does not guarantee the accuracy regarding the completeness of the translation. Sometimes knowing more actually gets in the way.   We repeatedly get calls where customers couldn’t connect to AlwaysOn Listener on Azure because of the misconfiguration of the subnet mask for the Details as below. 07/13/2012 04:07:08 - Error bptm (pid=30146620) error requesting media, TpErrno = Robot operation failed 07/13/2012 04:07:43 - Warning bptm (pid=30146620) media id 213832 load operation reported an error Handy NetBackup Links 0 Kudos Reply Contact Privacy Policy Terms & Conditions Veritas.com Support Veritas Open Exchange Login or Join Communities Information Governance Backup and Recovery Business Continuity Partners Inside

On Master, run these 3 commands and post output: nbemmcmd -listhosts -verbose bpstulist -L bpschedule -L On Master and media server, output of: tpconfig -l. (note small 'l' and big 'L' Verify if the telnet to 1556 works between Master and Media server and vice versa If 13724 and 13782 ports are opened on master and media the backup starts however when Thank You! Everything's running fine till a created a storage unit to my Master sever.

If this port is blocked on the media server then the backups will fail with 811 0 Kudos Reply Hi , Thanks for Quick Sagar_Kolhe Level 6 ‎07-13-2012 12:45 AM https://vox.veritas.com/t5/NetBackup/Netbackup-7-5-error-811-failed-to-communicate-with-resource/td-p/543488 Email Address (Optional) Your feedback has been submitted successfully! Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. NetBackup status code: 813 Message: duplicate reference string specified Explanation: The reference string is the file name specified on the -f option of the tpreq command.

If the condition persists, please contact NetBackup Support and provide relevant supporting materials. his comment is here Verify Private Branch Exchange (PBX) configuration and permissions. Recommended Action: Restart the job manager. That notification fails because of a communication problem.

  • Not allowing peer to connect14:16:30.516 [3740.5616] <2> vnet_pcache_init_table: ../../libvlibs/vnet_private.c.232: 0: starting cache size: 200 0x000000c814:16:30.516 [3740.5616] <2> vnet_cached_getnameinfo: ../../libvlibs/vnet_addrinfo.c.1837: 0: found via getnameinfo our_host: master_node_a14:16:30.516 [3740.5616] <2> vnet_cached_getnameinfo: ../../libvlibs/vnet_addrinfo.c.1838: 0: found
  • Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Netbackup 7.5 error 811 failed to communicate with
  • Hope this was helpful.
  • Saterday morning I was checking the backup and I saw a lot of errors in the job status windows.

Sorry, we couldn't post your feedback right now, please try again later. If you do, no problem. More information on PBX is available. http://supportcanonprinter.com/failed-to/ipswitch-failed-to-load-resource-dll.html The master server had an issue to backup is own catalog...

Why we have a media with a DSU and a master with a tape library? When you say "Everything was running fine till last friday night." Do you mean that the backups did at one point run with the new storage units ? Submit a Threat Submit a suspected infected fileto Symantec.

Veritas does not guarantee the accuracy regarding the completeness of the translation.

It is possible that updates have been made to the original version after this document was translated and published. Thank You! It looks like that I can have only one storage unit (???) Thanks ScreenHunter_02 Dec. 17 13.04.jpg ‏65 KB Labels: 7.1.x and Earlier Backup and Recovery NetBackup 2 Kudos Go to Solution.

If 1556 port is blocked on the media server the above connection will not work and the backup job will fail with Exit status 811 On windows 2008 make sure you You need to give us exact details of device and STU config on bothe the master and media server. NetBackup status code: 819 Message: unable to communicate with JM proxy Explanation: The job manager cannot communicate with nbproxy. navigate here ScreenHunter_06 Dec. 19 09.53.gif ‏18 KB ScreenHunter_07 Dec. 19 09.53.gif ‏18 KB 0 Kudos Reply Accepted Solution!

See "Resolving PBX problems" in the Troubleshooting Guide. Herewith my own experience: https://www-secure.symantec.com/connect/forums/811-error-new-media-server#comment-5590721 https://www-secure.symantec.com/connect/forums/netbackup-655-media-server-problems#comment-3702681 Handy NetBackup Links 0 Kudos Reply Thank you very much Marianne XTREM1337 Level 4 ‎12-20-2012 06:46 AM Options Mark as New Bookmark Subscribe Subscribe to Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. No Yes How can we make this article more helpful?

In all of these cases there were a mix of short and FQDN in hosts files.