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Sophos Failed To Install Savxp

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Return value 1., Hope this helps, and sorry if I'm being greedy.Thank you,Sergey:386 OD 0 10 Dec 2009 5:49 AM Hi Sergey,First off, why are you installing version 7.6.6 ?The latest versions Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: DeleteServices.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: DeleteServices. Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: SelfRegModules.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: SelfRegModules. Article appears in the following topics Endpoint Security and Control Endpoint Security and Control > Management Endpoint Security and Control > Management > Control Center Endpoint Security and Control > Management http://supportcanonprinter.com/failed-to/failed-to-install-asp-net-scriptmaps.html

Return value 1.,12/8/2009,6:13:27 PM,Information,Action start 18:13:27: SetAUTOUPDATEDATAFOLDERDir.,12/8/2009,6:13:27 PM,Information,Action ended 18:13:27: SetAUTOUPDATEDATAFOLDERDir. I'm not sure whether it's really the (mis-)configured update location or perhaps an outdated AutoUpdate.It would be great if you have suggestionsnone which I deem an immediate solution ... If it doesn't, I'll harvest some other logs...:52325 Sophos AutoUpdate install log.txt View Hide jak 0 31 Jul 2014 11:16 PM I'm afraid there is nothing in those logs other than Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: SetApplyConfigWithAdapter.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: SetApplyConfigWithAdapter.

Sophos Failed To Install Savxp

Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: SetARPINSTALLLOCATION.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: SetARPINSTALLLOCATION. Article appears in the following topics Endpoint Security and Control Endpoint Security and Control > Endpoint Protection Endpoint Security and Control > Endpoint Protection > AutoUpdate Endpoint Security and Control > The red 'x' or 'cross' in front of the Sophos shield has since vanished, no errors are reported in the log, and the security and control center shows that the autoupdate After the AutoUpdate installed it immediately failed due to no configuration.

  • Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: RemoveFiles.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: RemoveFiles.
  • Examples: MSI (s) (7C:D0) [TIME]: Product: Sophos Patch Agent -- Installation operation failed.
  • Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: UnregisterClassInfo.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: UnregisterClassInfo.
  • Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: PublishFeatures.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: PublishFeatures.

Vista/Win7 and above Delete the contents of C:\ProgramData\Sophos\AutoUpdate\Cache\ (if it exists) C:\ProgramData\Sophos\AutoUpdate\data\warehouse\ Note: On a 64-bit operating system check C:\Program Files (x86)\... Follow steps in the 'What To Do' section below. Wonder what Updating credentials failed validation signifies ...Christian:55584 MrX 0 30 Jan 2015 11:32 AM Thank you. Error Product Installation Failed Savxp If you need technical support please post a question to our community.

If you cannot locate a more precise error run the Sophos Diagnostic Utility on the endpoint computer and forward to Sophos Technical Support. Installation Of Product Savxp Failed Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: RemoveDuplicateFiles.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: RemoveDuplicateFiles. Planned date for the upgrade to 10.3.12 was 21st January and this is the date the first Install.Failure appeared in your log. I learned a lot about troubleshooting Sophos with your guidance.:55609 Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd.

The particular line, which seems to be interesting for you, would be:18.08.2014,17:36:59,Informationen,Information 25010. Installation Of Sophos Autoupdate Skipped Each time setup is run, any previous log file is deleted. Otherwise right-click the log, select 'Properties' and check the 'Created' and 'Modified' timestamps. Error 1605.

Installation Of Product Savxp Failed

The installation logs are located in either the Windows temporary folder or the temporary folder of the user account that was used to install the software. Other instances of msiexec.exe running on the computer This can stop the install from starting. Sophos Failed To Install Savxp That phrase will appear at the end of the 'section' that failed. Installation Of Product Savxp Failed Because Of An Unexpected Error Update your Microsoft installer to the latest version (if it is not already the latest one).You might also want to check if the Microsoft installer service has been disabled or msi

To access the local folders of an endpoint computer: Ensure you are logged on as a (domain) administrator account. his comment is here What To Do You can attempt to identify the problem yourself or run the Sophos Diagnostic Utility on the computer reporting the error then open a support ticket and attach the It tells me, that Sophos cannot be auto updated. Manually create the Sophos AutoUpdate impersonation account as described in article 48910. Error Installation Could Not Upgrade The Current Version Of Savxp

Stop every instance of the msiexec.exe process by clicking 'End Process'. On Windows Vista Choose Start, type msiexec /unreg in the Search field and press Enter. Reviewing the Sophos ES Setup.log should give a more precise reason for the failure. this contact form All software should then correctly install.

Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: SetModifyConfigFiles.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: SetModifyConfigFiles. Failed To Install Savxp: A Previous Version Could Not Be Uninstalled All rights reserved. Check that the event log service is running Refer toKnowledgebase article 36024 9.

Alternatively for licensed products open a support ticket.

Does it work on your computer? AutoUpdate installation is failing following policies application. Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: AutoUpdateServiceStopCheck.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: AutoUpdateServiceStopCheck. Sophos Autoupdate Error Mac Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: UnregisterMIMEInfo.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: UnregisterMIMEInfo.

Register the Windows Installer Service. This configuration is already configured. We can decode this using the "net helpmsg" utility:C:\>net helpmsg 1601The Windows Installer Service could not be accessed. navigate here Note: Click on the 'Advanced system settings' link first on Windows 7+.

I've attached the log.Any ideas on my current problem?It really looks like my AutoUpdate is seriously broken, think of the logs. It also appears to happen automatically at times, too. Click here to go to the product suggestion community AutoUpdate upgrade failed installation The AutoUpdate feature attempted an upgrade on the server containing Sophos Enterprise Console and failed according to the If you are running setup.exe from the CID you have to enter the details - but normally Protect should work (and likely would have after the Fix-It).Christian:49988 surma 0 19 May

Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: RemoveShortcuts.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: RemoveShortcuts. Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: RegisterProgIdInfo.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: RegisterProgIdInfo. If you do not find any information you can contact Sophos Technical Support for further advice. We'd love to hear about it!

These can be safely deleted. Vista+: C:\ProgramData\Sophos\AutoUpdate\Cache\ XP: C:\Program Files\Sophos\AutoUpdate\Cache\ Article appears in the following topics Endpoint Security and Control Endpoint Security and Control > Endpoint Protection Endpoint Security and Control > Endpoint Protection > AutoUpdate Return value 1.,12/8/2009,6:13:28 PM,Information,Action start 18:13:28: MsiPublishAssemblies.,12/8/2009,6:13:28 PM,Information,Action ended 18:13:28: MsiPublishAssemblies. I'm even more confused now than ever but at least it appears to be working.Thank you for your assistance.